In its simplest form, technical communication is the dissemination of technical information to a particular audience whether through writing and speech, among other methods. The results of people behind technical communication include user manuals, technical guides, product designs, specifications, journal articles, technical reports and process manuals, among other documents that we often take for granted. Products of technical communication also include online assistance or reference material that we get when we browse through a company’s website. Generally, technical communication conveys instructional information whether through documents, websites or illustrations for the intended audience to take appropriate actions or make sound decisions.

Technical communication is often regarded as a professional task because specialisation in the area of concern is essential in creating the desired output. In some companies, people in the systems department are tasked to create documentation that will provide procedures manuals that their co-workers can refer at times or user manuals that consumers can read to learn how to operate a product. The company also has the option to outsource its technical communication needs to appropriate firms.

To summarise, technical communication is just basically the transfer of knowledge from the person who knows to the person who needs to know. Thus, when creating technical documentation, the main goal is to ensure that the contents are plainly understood and definitely useful by the intended audience.